Terms & Conditions

A valid credit card is required to guarantee all reservations.

Payment or deposit may be taken at booking.

Rates are quoted in USD and subject to applicable taxes.

Cancel 7 days or more before arrival = full refund.

Cancel within 24 hours of arrival or no-show = full stay charged.

Changes are subject to availability and may affect rates.

Check-in: 3:00 PM – 8:00 PM.

Check-out: 11:00 AM.

Valid government-issued photo ID and matching credit card required.

Early check-in or late check-out must be pre-approved (fees may apply).

Guests are responsible for damage, loss, or excessive cleaning.

Smoking indoors is prohibited; $250 cleaning fee applies.

Visitors not on the reservation require management approval.

Pets only with prior approval; additional fees may apply.

The Hotel is not liable for theft, loss, or damage to personal property.

Parking is at guest’s own risk.

The Hotel is not liable for injuries, accidents, or events beyond our control.

Guest data is collected only for booking, communication, and legal compliance.

Data is not sold or shared except where required by law.

We are not responsible for non-performance due to natural disasters, government actions, pandemics, or other events outside our control.

These Terms are governed by the laws of the Commonwealth of Virginia. Disputes will be resolved in the courts of Washington County, Virginia.

By booking or staying at The Historic Hattie House, you confirm that you understand and agree to these Terms & Conditions.